Insurance Loss Adjuster Kaiwhakatika Makeretanga Rīanga

Insurance loss adjusters investigate and calculate insurance claims.

Insurance loss adjusters may:

  • inspect damage to property, vehicles or equipment 
  • determine the cause of damage
  • estimate the cost of repair or replacement with the assistance of tradespeople, such as builders
  • obtain tenders and quotes for repair or replacement
  • negotiate with the claimer on what to do
  • authorise payments for claims
  • organise and supervise repairs
  • negotiate between claimants and insurance companies
  • write reports on all claims.

Physical Requirements

Insurance loss adjusters need to be reasonably fit and healthy, as their job may involve crawling under houses or up on roofs to inspect damage to buildings. They should also have a neat and tidy appearance.

Useful Experience

Useful experience for insurance loss adjusters includes work in another area of insurance, especially claims, survey or inspection work, or legal or accountancy work. Practical experience in a relevant industry, such as panelbeating or building, is helpful.

Personal Qualities

Insurance loss adjusters need to be:

  • able to communicate with a wide range of people
  • tactful and patient
  • accurate
  • pragmatic, thorough and able to make good judgements
  • enquiring and able to interpret and analyse information
  • motivated and disciplined
  • good researchers and investigators
  • good with numbers and computers.

Useful Experience

Useful experience for insurance loss adjusters includes work in another area of insurance, especially claims, survey or inspection work, or legal or accountancy work. Practical experience in a relevant industry, such as panelbeating or building, is helpful.

Subject Recommendations

There are no specific secondary education requirements. However, a tertiary entrance qualification with English and maths may be useful.

Insurance Loss Adjusters can earn around $55K-$90K per year per year.

Insurance loss adjusters may specialise in insurance areas, such as motor, marine, engineering or financial. They may also progress into supervisory or management roles or set up their own company.

Insurance loss adjusters may specialise in:

  • aviation, motor, marine
  • household and small business
  • natural disasters
  • engineering and construction
  • financial and liability.
Insurance Loss Adjuster