Cafe/Restaurant Manager Kaiwhakahaere Toa Kawhe/Wharekai

Cafe/restaurant managers are in charge of running cafes, restaurants and fast food outlets. They may also run catering businesses.

Cafe/restaurant managers may do some or all of the following:

  • hire, train and supervise staff
  • ensure customer service is maintained at a high level
  • ensure health, safety and liquor licensing regulations are followed
  • take customer bookings and help serve food and drinks
  • ensure food is prepared and cooked to set company specifications
  • organise supply purchases, and keep stock records
  • plan budgets and rosters
  • plan menus with cooks or chefs
  • marketing and promotion
  • organise food and beverage events, promotions and advertising.

Physical Requirements

Restaurant managers need to be reasonably fit and healthy, and have a good level of stamina as they spend long periods on their feet.

Useful Experience

Useful experience for cafe/restaurant managers includes:

  • any work at a cafe, fast food outlet or restaurant such as bartending or waitering
  • retail or sales management
  • administrative work for large events
  • staff management experience.

Personal Qualities

Cafe/restaurant managers need to be:

  • good at managing and leading people
  • good at customer service
  • good at communicating
  • able to work well under pressure
  • friendly, patient and helpful
  • motivated and organised.

Useful Experience

Useful experience for cafe/restaurant managers includes:

  • any work at a cafe, fast food outlet or restaurant such as bartending or waitering
  • retail or sales management
  • administrative work for large events
  • staff management experience.

Subject Recommendations

No specific secondary education is required for this job, but accounting, economics and home economics (food and nutrition) to at least Level 2 are useful.

Cafe/Restaurant Managers can earn around $17-$21 per hour per year.

Cafe/restaurant managers may progress to own and operate their own cafe/restaurant business.

Cafe/restaurant managers may specialise in areas such as:

Caterer
Caterers manage and co-ordinate the preparation of food for functions or events.
Fast Food Manager
Fast food managers supervise staff and the running of fast food outlets.
Food and Beverage Manager
Food and beverage managers are responsible for the operation of all food and beverage outlets and services in a hotel or conference centre.
Cafe/Restaurant Manager